Privacy Policy

Last Updated: 2/6/2026

ViaPay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by ViaPay.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, create payment links, or transact via our platform.

• Account Data: Name, Email, Phone Number, Business Name.
• Transaction Data: Order details, amounts, and buyer shipping information.
• Financial Data: We do not store your credit card information. Payments are processed by our secure partners (PayFast and Yoco).

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services.
• Process transactions and prevent fraud.
• Communicate with you regarding your orders and account.

3. Account Deletion

You may delete your account at any time via the "Edit Profile" section in the ViaPay mobile app. Upon deletion, your personal data is removed from our active databases, though transaction records may be retained for legal and accounting purposes.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@viapay.co.za.